Privacy Policy
Effective Date: September 18, 2025
Movement Solutions & Total Wellness, LLC (“Company,” “we,” “our,” or “us”), doing business as Stretch Mobility Coach™ and utilizing The Stretch Method®, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services, visit our website, or participate in events and programs.
We are not a healthcare provider and do not deliver medical services. Instead, we provide movement health and flexibility optimization programs designed to help individuals preserve healthy flexibility, protect muscle function, and improve overall quality of life.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, billing address, and other details you provide when booking sessions, purchasing memberships, or contacting us.
Payment Information: Credit/debit card numbers and billing information processed securely through third-party payment providers.
Service Records: Session history, results of movement screenings (MAPP Testing™), scheduling preferences, and progress notes relevant to your program.
Digital Information: IP address, cookies, website usage data, and interactions with our ads, emails, or online booking systems.
2. How We Use Your Information
We use your information to:
Schedule and deliver services, including Unlock Your Flexibility™ sessions, Full Body Resets, and memberships.
Provide personalized recommendations based on your movement health needs.
Process payments and manage billing securely.
Communicate with you about sessions, events, offers, and educational resources.
Improve our services, website, and marketing campaigns.
Comply with applicable legal requirements.
3. How We Share Information
We do not sell your personal information. We may share limited information with:
Service providers (e.g., payment processors, scheduling platforms) who assist us in running our business.
Marketing and analytics partners who help us improve outreach and client education.
Legal authorities when required to comply with law, regulation, legal process, or governmental request.
All third-party partners are required to safeguard your information and use it only for the purposes we specify.
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable practices to protect your personal data.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections to your information.
Request deletion of your data, subject to business and legal requirements.
Restrict or object to certain data uses.
Receive a copy of your data in a portable format.
To exercise these rights, contact us at: [email protected]
6. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Minors
Our services are designed for adults seeking to improve their movement health. We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our practices, please contact us:
Movement Solutions & Total Wellness, LLC dba Stretch Mobility Coach™ Utilizing The Stretch Method®
Email: [email protected]
Address: 8102 Beckett Center Drive West Chester, Ohio 45069